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Troubleshooting

Webcam & Microphone

Cam or mic misbehaving? We'll get that fixed up.

Chat Issues

Something not working? We've probably covered it here.

Articles in this category

Virus or Malware warning

Any popups or warnings?

I registered but still appear as a guest

You haven't signed in correctly

My webcam doesn't work

Webcam issues

Chat is acting strange

Let's give it a reset

I can't do mic only chatting

Click Click Done

Cam in use by another app error

Locked out of cam usage?

Send button does not work

Try enter or return key

Can't access cam/streaming error

Let's test it out

Chat is slow/freezes/crashes

Try private/incognito mode

Cams do not load or I am unable to view/see cams

That's strange, is it their cam?

My photo or avatar is broken/missing

Let's get it fixed!

But I'm not using a VPN/Proxy!

Maybe this will help to figure it out

iPad/iOS cam upside down / how to flip cam

Tablet is orientated incorrectly

Enabling cams makes text too small

Slide camera dock smaller

I don't want guys listening to me

Turn off mic in preview window

Disconnected/Chat not working (websocket error) message

Unstable connection detected

Something else about mic & cam?

Read here, we've got lots more...

Login button does not work

Security software is to blame

Unable to type or post in room

You might be muted/gagged

No rooms listing / blank chat or unable to enter chat service

Causes of chat being empty

Nobody is online

Gray chat / No rooms / No users

Room messages are not scrolling up

Turn off message lock

Why are VPNs blocked?

VPN or proxy prohibited

Is chat down?

Not sure if chat is online and available

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